Southwest

News

Learning From the Southwest Airlines Fiasco

Americans are furious with Southwest Airlines, and understandably so. Severe weather always disrupts air travel, but Southwest was the only…

Finance

Southwest Says It Plans to Restore Normal Flight Schedule Friday

Nearly a week after a winter storm upended holiday travel across the U.S., Southwest Airlines says it is close to…

Travel

What Caused the Chaos at Southwest

While carriers like Delta, American Airlines and United bounced back after severe winter weather wreaked havoc on holiday travel, the…

News

Maybe the Southwest Debacle Is the Disaster We Needed

It’s the holiday season, and terrible weather is causing airlines to make a cascade of cancellations across the country. One…

Finance

10 Months Into Job, Southwest’s C.E.O. Faces a Giant Crisis

Bob Jordan, the airline’s top executive, heralded the company’s performance just weeks before the storm highlighted gaping weaknesses in its…

Finance

Southwest’s Meltdown Draws Federal Scrutiny as Passengers Remain Stranded

The airline canceled another 2,500 flights on Wednesday and said it would be days before normal service resumes.

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